Effective Date: 1 May 2025
Area 43 (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you interact with us via our website https://area43.co.uk.
- Who We Are
Area 43 is a registered organisation based in the United Kingdom, offering counselling and support services. For the purposes of data protection law, we are the “data controller” of the personal information you provide to us.
- What Information We Collect
We may collect the following personal data through our counselling referral forms:
- Full name
- Contact details (such as email address and/or phone number)
This information is collected directly from you to provide our services effectively.
- How We Use Your Information
We use your personal information to:
- Contact you regarding our counselling services
- Manage your referral and ongoing support
- Maintain secure records as required for our services
We do not use your information for marketing purposes.
- Sharing Your Information
We may share your information with third-party service providers who assist us in securely storing and managing data—for example, our secure Customer Management System (CMS). All third parties are contractually obliged to keep your data secure and only use it in accordance with our instructions and applicable laws.
- Legal Basis for Processing
We process your personal data based on one or more of the following:
- Your consent
- The necessity of the data for us to provide our counselling services
- Compliance with legal obligations
- How We Protect Your Data
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration.
- Your Data Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict certain types of processing
- Withdraw your consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
- How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.
- Contact Us
If you have any questions or concerns about how we use your data, please contact: info@area43.co.uk
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
